Quality Inn & Suites Charleston - Civic Center, Charleston ➤ Reviews, Rooms & Prices 2025

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Key details

About the Hotel

1010 Washington Street East, Charleston, West Virginia, United States, 25301-1711

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deluxe Queen Room Roll Shower Disability Access

Max:

2 persons

23 m²

Bed options:

1 King-size bed

Air conditioning

room details

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Deluxe Queen Room Disability Access

Max:

2 persons

23 m²

Bed options:

1 King-size bed

Air conditioning

room details

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Deluxe King Room

Max:

2 persons

23 m²

Bed options:

1 King-size bed

Air conditioning

room details

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Getting around

A list of all available modes of transport

City Centre

Charleston200 m

Airports

Yeager (CRW) 8.8 km

Tri-State (HTS) 99.3 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Spotless Room!

“The room was immaculate, matched the online pictures perfectly, and had a pleasant scent that made our stay enjoyable.” view full review

Delicious Breakfast!

“I loved the breakfast selection! It was fresh and plentiful, setting us up for a great day ahead.” view full review

Quality Facilities!

“The fitness center had modern equipment and was well-maintained, making it easy for me to keep up with my workouts.” view full review

Ample Parking!

“The parking was free and hassle-free, allowing us easy access to our car whenever needed.” view full review

General

No smoking on site
Parking
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Lift
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre

Services

Housekeeping

Business

Business centre
Meeting/ Banquet facilities

Spa & Leisure

Swimming pool

Room features

Free Wi-Fi in rooms
Air conditioning
Heating
Sitting area
Tea and coffee facilities

Location

1010 Washington Street East, Charleston, West Virginia, United States, 25301-1711

Map view

1010 Washington Street East, Charleston, West Virginia, United States, 25301-1711

City landmarks

Bradford and East at Kanawha

East End Historic District

1.5 km

501 Virginia St E

Charleston City Hall

1.0 km

Museum

Heritage Towers

780 m

Mall

Charleston Town Center Mall

980 m

Park

Haddad Riverfront Park

2.3 km

Public Building

State Capitol

2.2 km

200 Civic Center Dr

Charleston Coliseum & Convention Center

1.3 km

1716 Kanawha Blvd E

Governor s Mansion

2.3 km

Route 219

Our Lady of the Pines Church

750 m

Mall

Charleston Town Center Mall Shopping Center

1.2 km

Rivers

New River

1.0 km

Stonewall Jackson Lake

1.0 km

Sutton Lake

1.0 km

Museum

West Virginia State Museum

2.1 km

Church

Basilica of the Co-Cathedral of the Sacred Heart

620 m

1223 Virginia St E

Smith-Giltinan House

620 m

Church

Charleston Baptist Temple

800 m

Fort Lee

650 m

108-112 Capitol St

Mortar Man

670 m

1224 Bougemont Rd

Bougemont Complex

1.1 km

800 Kanawha Blvd E

Mountain State Distillery

790 m

640 Holly Rd

Cox-Morton House

2.5 km

Nearby

Charleston

Capitol Street

470 m

Quarrier Street

Downtown Charleston Historic District

510 m

100 Leon Sullivan Way

Avampato Discovery Museum

200 m

Museum

Clay Center

230 m

Gallery

The Art Emporium

560 m

Church

St John s Episcopal Church

440 m

1 Clay Square

Juliet Art Museum

350 m

Restaurants

Swiftwater Cafe

310 m

405 Capitol St Suite 105

Taylor Books Cafe

480 m

226 Capitol St

Charleston Bread

450 m

601 Capitol St

Mea Cuppa Coffeebar

390 m

800 Smith St

Purple Onion

650 m

800 Smith St

Jimmy Johns

670 m

32 Capitol St

Sakkio Japan

660 m

3023 Charleston Town Ctr

Main Kwong

780 m

1407 Washington St E

Chick-fil-A

960 m

3000 Charleston Town Ctr # 3011 #3011

Reviews and Ratings

Feedback from previous guests about their experience.

72%

liked the hotel and would stay again

7.2/10

Very good

Rooms

6.8

Location

7.2

Service

6.8

Dining

7.0

Ryan

United States, April 2024

7.0/10

My stay at the hotel was overall delightful. The rooms were spacious and comfortable, although a bit damp. The service was friendly with minor issues, and the location was convenient despite some drawbacks. The dining experience had its ups and downs, and the facilities were adequate but not outstanding.

Rooms

8.0

The rooms were spacious and bigger than standard size, but had some dampness issues. Overall, a comfortable stay.

Service

7.0

The staff was friendly, with a minor incident of mistaken accusations. Overall, satisfactory service.

Location

7.0

The hotel is conveniently located in Downtown Charleston, close to key areas like the Clay Center, though entry can be challenging during busy times. Good for exploring the city.

Dining

6.0

The dining experience had its issues, especially during busy breakfast times. However, the quality overall was acceptable.

Facilities

7.0

The facilities met basic needs, nothing outstanding but satisfactory for a short stay.

John

United States, April 2024

7.0/10

My stay at the hotel was overall good. The rooms were a nice size, but cleanliness was an issue, and there was no 'do not disturb' sign. The leakage onto the floor was inconvenient. On the bright side, the service was friendly and helpful. The location was convenient for exploring downtown Charleston, with easy access to attractions. The dining experience was average, with room for improvement. The facilities were satisfactory.

Rooms

6.0

The room size was very nice, but cleanliness and maintenance were lacking. The leaked onto the floor.

Service

7.0

The staff was friendly and offered assistance with luggage. However, the shower water temperature was an issue.

Location

8.0

The hotel was conveniently located for exploring downtown Charleston, with easy access to attractions. However, the area seemed a bit damaged and rusty.

Dining

7.0

The breakfast was decent, but the dining area wasn't always filled to capacity. The lack of a microwave was noted.

Facilities

7.0

The facilities were satisfactory, with adequate seating and amenities. However, the need to request clean sheets at the front desk was inconvenient.

Elizabeth

United States, October 2023

6.6/10

My stay at the hotel was a mix of positives and negatives. The rooms were very clean but a bit dark and dingy, which was a letdown considering the price. The service was friendly overall, but there were some billing issues. The location was convenient for downtown access but felt a bit shady. The dining experience was satisfying, offering hot and fresh meals. In terms of facilities, the hotel met basic needs.

Rooms

6.0

The room was very clean but dark and dingy, which was quite inconvenient for the price.

Service

7.0

The service was a mix of friendly interactions and billing issues.

Location

5.0

The location was convenient for downtown access but felt a bit shady.

Dining

8.0

The dining experience was satisfying with hot and fresh meals.

Facilities

7.0

The hotel facilities met basic needs for a comfortable stay.

Linda

United States, October 2023

7.0/10

The hotel had bugs in the room and the refrigerator didn't work, but overall, the stay was nice. The layout of rooms being close to each other could be improved.

Rooms

6.0

The room had bugs and the refrigerator was not working. The layout with rooms close to each other was a bit inconvenient. However, the overall experience in the room was nice.

Service

7.0

The service at The Quality Inn was second to none, especially the breakfast staff. However, the breakfast items were sometimes limited due to the staff loading up for themselves. Check-in and check-out processes were extra slow.

Location

8.0

The location was great for meeting halfway between North Carolina and Ohio.

Dining

7.0

The complimentary breakfast buffet had a good selection of items like eggs, biscuits, and more. However, sometimes replacement food was slow to be brought out.

Facilities

7.0

Frederick

United States, October 2023

7.0/10

I had a mixed experience at the hotel. The rooms were clean and comfortable, but lacking a 'do not disturb' sign was inconvenient. I also noticed some dampness with wet spots on the walls during my stay.

Rooms

8.0

The rooms were very clean with a very comfortable bed and great shower pressure, but the lack of a 'do not disturb' sign was a bit bothersome. The dampness and wet spots on the walls were concerning.

Service

5.0

The service was a bit hit or miss. Additionally, the 11:00 am hallway noise disrupted my stay.

Location

7.0

The hotel's location was convenient for me as a travel nurse close to the hospital. However, the neighborhood wasn't the best even though it was in downtown. On the plus side, I appreciated the proximity to the Capitol, Clay Center, and various shops and restaurants.

Dining

7.0

The dining experience was a highlight with a delicious breakfast spread including waffles, sausage, eggs, cereals, juices, and coffee. However, the inconvenience for the price paid was a downside.

Facilities

8.0

The hotel had nice dining offerings and a great breakfast selection. The convenience of the location was a plus for exploring nearby attractions and necessities.

Johnny

United States, May 2023

7.4/10

The hotel had a slight damp smell but was overall decent with no major complaints. The service was warm and friendly. The location was great for a meeting point but not in the best neighborhood. The dining experience was satisfactory with a good breakfast buffet. Facilities were well-kept and average value for money.

Rooms

7.0

The room had a disinfectant smell but was pleasant overall with no major issues.

Service

8.0

The service was 'Minnesota Nice' and very friendly.

Location

8.0

The hotel was in a convenient location for meeting halfway from different states.

Dining

7.0

The breakfast buffet was good but food ran out quickly.